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✨ Updated January 2026

Best Sex-Toy Stores in 2026

A comprehensive guide to finding the perfect retailer for your intimate needs, based on real customer reviews and expert analysis.

Note: Review scores come from third-party platforms (primarily Trustpilot) and may fluctuate as new reviews appear.

Quick Navigation

COEDStore Lovehoney Babeland Adam & Eve Good Vibrations PinkCherry EdenFantasys Bellesa Bondara Romantic Depot Pulse & Cocktails Womanizer We-Vibe Smile Makers IMbesharam
Top Overall Pick
01

COEDStore.co

Lauderhill, Florida, USA
coedstore.co →
Limited Trustpilot presence – Third-party praised

What reviewers say

COEDStore markets a wide range of adult toys and accessories at reasonable prices. However, Trustpilot reviewers report inconsistent service: many customers complain about delayed shipments and poor communication. A sizable minority of reviewers praised the product selection and ease of ordering, but the high proportion of one-star reviews (48%) keeps the overall rating low.

💡 Good to know

The company ships discreetly from Florida and lists its contact information (address, phone and email) openly on its profile. If you order, follow up promptly on shipment notifications.

02

Lovehoney

Best Overall Online Retailer
lovehoney.com →
Trustpilot: 3.9/5 (~24,209 reviews) – Average-Good

What reviewers say

Lovehoney remains one of the largest and most reputable online sex-toy retailers. Customers praise its detailed product descriptions, easy-to-navigate website, discreet packaging and fast delivery. The company offers a generous return/guarantee policy. Some reviewers mention mismatches in product sizing or occasional delivery delays, but overall sentiment is positive.

💡 Good to know

Lovehoney frequently runs discounts and sells bundles. It ships from multiple warehouses worldwide, reducing delivery times for many shoppers.

03

Babeland

Women-Friendly Boutique
babeland.com →
Limited Trustpilot presence – Third-party praised

What reviewers say

Babeland doesn't have a large Trustpilot presence; however, third-party review sites describe it as an inclusive, women-friendly retailer founded in 1993 in Seattle. The company aims to provide high-quality products, a pleasant shopping experience and sexual-health education. Its site and physical stores (Seattle and New York) focus on privacy and comfort, shipping orders discreetly within 1–2 business days.

💡 Good to know

Babeland offers in-store workshops and educational resources. Payment options include major credit cards.

04

Adam & Eve

Established 1971
adameve.com →
Trustpilot: 2.2/5 (~1,196 reviews) – Poor

What reviewers say

Reviewers on Trustpilot are generally dissatisfied. Many complain about delivery delays, lack of shipping updates, missing items or free gifts and inconsistent customer service. Some customers received damaged or non-functional items, though a minority report satisfaction with product quality.

💡 Good to know

Despite its long history (established in 1971), the online arm of Adam & Eve appears to struggle with logistics. Consider shopping at its physical franchise stores or through alternative retailers if quick shipping is important.

05

Good Vibrations

Educational & Inclusive
goodvibes.com →
No consolidated Trustpilot rating – Highly regarded

What reviewers say

Good Vibrations does not have a consolidated Trustpilot rating. SF Station describes the company as "the premiere source for high-quality sex toys and accurate, non-judgmental info about sex"; its mission is that "pleasure is everyone's birthright". The store—founded in 1977—operates several boutique locations in California and Massachusetts and is known for education, friendly staff and an in-house sex-education department.

💡 Good to know

If you value expert guidance and inclusive, sex-positive vibes, Good Vibrations is highly regarded among sexual-health educators. Because it caters to in-person shoppers, it may not offer the lowest prices.

06

PinkCherry

US & Canada
pinkcherry.com →
Trustpilot: 2.7/5 (~5 reviews) – Poor

What reviewers say

PinkCherry advertises itself as "the largest sex toy retailer" with free discreet shipping over US$59. Reviews are limited and polarized: 80% of reviewers give one star. Customers complain about oversized products, a strict no-return policy and claim the company removes negative product reviews. A small minority appreciate the low prices.

💡 Good to know

Because returns aren't accepted, carefully check sizes and specifications before ordering. PinkCherry offers frequent clearance sales.

07

EdenFantasys

High-Rated US Retailer
edenfantasys.com →
Trustpilot: 4.9/5 (~1,097 reviews) – Excellent

What reviewers say

Customers rave about EdenFantasys' prompt, friendly customer service, easy-to-navigate website, quality products and frequent sales. Many note fast shipping, discreet packaging and quick replacements when issues arise.

💡 Good to know

EdenFantasys carries brands like LELO, We-Vibe and Fun Factory. Its rewards program lets customers earn discounts for future purchases.

08

Bellesa Boutique

BBoutique.co
bboutique.co →
Trustpilot: 4.1/5 (~14,226 reviews) – Good

What reviewers say

Shoppers praise Bellesa's stylish, body-safe products, user-friendly ordering and fast delivery. The store frequently runs promotions and bundles. Some mention battery-life concerns, but Bellesa's customer service quickly resolves product issues.

💡 Good to know

Bellesa regularly collaborates with sexual-health educators and offers blog posts about pleasure, consent and body positivity.

09

Bondara

UK
bondara.co.uk →
Trustpilot: 4.4/5 (~27,031 reviews) – Excellent

What reviewers say

Customers appreciate Bondara's high-quality products, wide selection of toys and lingerie, discreet packaging and fast delivery. The website is easy to navigate and the customer-service team is helpful. A few reviewers note occasional order-accuracy issues but overall satisfaction is high.

💡 Good to know

Bondara frequently runs seasonal sales. Its loyalty program offers points redeemable for discounts.

10

Romantic Depot

New Jersey, USA
romanticdepot.com →
No Trustpilot presence – In-store focused

What reviewers say

Romantic Depot does not have a Trustpilot presence, but MapQuest describes it as a long-established retailer with multiple locations in New Jersey (Paramus, Lodi, Rockaway and Hackensack). Stores provide a welcoming atmosphere and diverse products to enhance romantic experiences. The company emphasises customer satisfaction and has helpful, discrete staff.

💡 Good to know

Romantic Depot sells lingerie, novelties and BDSM gear. In-store associates can answer questions and provide recommendations.

11

Pulse & Cocktails

UK
pulseandcocktails.co.uk →
Trustpilot: 2.7/5 (16 reviews) – Mixed

What reviewers say

This chain of large UK adult stores offers both in-store and online shopping. Positive reviewers commend the friendly, knowledgeable staff and comfortable shopping experience. Negative reviews describe long shipping delays, poor communication and difficulty obtaining refunds. Overall, opinions are divided, leading to a middling score (69% five-star and 31% one-star).

💡 Good to know

Pulse & Cocktails provides next-day delivery (when available) and reserve-and-collect options. Visit in person for better service.

12

Womanizer

Germany
womanizer.com →
Trustpilot: 3.1/5 (~383 reviews) – Average

What reviewers say

Customers generally appreciate Womanizer's innovative air-pulse toys, wide selection and discreet delivery. Reviewers describe products as effective and easy to use. However, many report shipping delays, slow customer-service responses and inconsistent product quality.

💡 Good to know

Womanizer frequently bundles its toys with We-Vibe products (they share a parent company). Check local retailers if you prefer quicker shipping.

13

We-Vibe

Canada
we-vibe.com →
Trustpilot: 3.1/5 (~186 reviews) – Average

What reviewers say

We-Vibe's remote-control couples toys are popular. Reviewers note high-quality materials, discreet packaging and innovative technology. Many love specific products and praise the helpful customer service. Negative feedback focuses on the companion app's connectivity problems, short battery life and delays in shipping or communication.

💡 Good to know

We-Vibe's app is regularly updated; check for firmware updates to improve connectivity. Shop during sales for discounts on premium toys.

14

Smile Makers Collection

Singapore-based, International
smilemakerscollection.com →
Trustpilot: 3.0/5 (13 reviews) – Average

What reviewers say

Smile Makers is a women-focused brand that aims to "erase taboos around women's sexuality" and offers premium feminine vibrators and lubricants. Reviews are few and mixed: some customers love the beginner-friendly designs and soft textures, while others (likely confusing the brand with a dental clinic) criticize product durability and customer service. Star breakdown: 54% five-star, 15% three-star, 8% two-star and 23% one-star.

💡 Good to know

The company is based in Singapore and ships internationally. The star breakdown suggests many satisfied customers but also a notable minority of negative experiences.

15

IMbesharam

India
imbesharam.com →
Trustpilot: 4.8/5 (~706 reviews) – Excellent

What reviewers say

Reviewers overwhelmingly praise IMbesharam. Customers highlight the authenticity and high quality of the products, noting that items are imported directly from manufacturers. They appreciate the wide selection, including brands not easily found elsewhere in India. The company's discreet packaging, reliable delivery and responsive customer-service team are repeatedly mentioned. Named staff members often receive shout-outs for solving issues and guiding buyers.

💡 Good to know

IMbesharam offers WhatsApp support, making it easy for Indian customers to ask questions. Express shipping is available in major cities.

Conclusion & Tips for Shopping

Finding a reliable sex-toy retailer depends on your priorities. Stores like EdenFantasys, Bondara and IMbesharam score highly for customer satisfaction and service, while mainstream brands such as Lovehoney offer great variety and fair policies. Boutique shops like Babeland and Good Vibrations provide inclusive, educational environments. On the other end of the spectrum, COEDStore.co, PinkCherry and Adam & Eve receive mixed or poor reviews, mainly due to shipping or customer-service issues.

Guide updated January 2026 • Review data sourced from Trustpilot and third-party review sites

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